Questions restaurant owners ask us.

No. Scanning the QR code or tapping the NFC tag on the table opens the restaurant’s menu straight in the phone’s browser. There is nothing to install and nothing to sign up for.

SufraPay adds a channel; it doesn’t take one away. Waiters still take orders for anyone who prefers it, and for guests who hesitate with QR codes, the NFC tag needs just one tap of the phone.

Yes. Drinks first, mains later, dessert at the end: every round is added to the same table, and the bill is paid once, when the guests are ready to leave.

A QR menu is a picture of your menu. SufraPay is a working ordering and payment system: guests place real orders that your team confirms, and they pay from the table.

Delivery apps bring orders from outside your restaurant. SufraPay works inside it, on your own tables, under your own brand and menu. Many restaurants use both.

At the end, when they’re ready. Ordering and paying are separate steps, so nobody has to pay before eating or wait for a card machine afterwards.

Yes. Guests can split equally, each pay a custom amount, or pay only for their own items, all from their own phones.

Visa, Mastercard, Apple Pay and Google Pay.

Payments are processed by a licensed payment provider. Card details never pass through the restaurant, its Wi-Fi, its staff or SufraPay, and providers follow the PCI Data Security Standard. Funds settle from the provider directly into your own bank account, and we share detailed invoices covering every transaction.

No. SufraPay is a technology provider. The payment itself is executed by licensed, regulated payment providers, and your money always stays inside the regulated banking system.

Nothing changes for them. They order and settle with your staff exactly as they do today, side by side with guests who prefer to pay by phone.

No. Orders arrive on a separate tablet we provide, and staff enter them into your existing POS just as they handle phone orders today. Your POS stays exactly as it is.

Staff copy from a clear digital ticket showing exactly what the guest chose and the table number, not from handwriting or memory. A person checking every order is a safeguard an automatic integration can’t give you when it fails.

Guests order and pay over their own mobile data, so they don’t depend on your network. The tablet only needs ordinary Wi-Fi; if it drops, it picks up any waiting orders the moment it reconnects.

The tablet has one main action: a new order appears with a sound alert and staff tap Accept. Training is a single session of under an hour.

We do it for you: we build your digital menu, prepare the QR stands and NFC tags, configure the tablet and train your team. The How It Works page shows each step.

Yes. Small teams often feel the difference most: with two or three people on the floor, every trip saved matters. Setup gets the same care whatever your size.

Easily. Items, photos, prices and availability update instantly, so daily specials and sold-out dishes are simple to manage without reprinting anything.

The device is ours, so the problem is ours. Our support team is available around the clock, and service can continue in the meantime because staff can always take orders the usual way.

Book a free, no-obligation demo. We’ll show you both workflows with your own menu, at your own tables, and answer any commercial questions directly. Book a free demo.